Technical Support Executive

0.00 to 4.00 Years Jaipur 23 Jan, 2020

Job Location	Jaipur
Education	Not Mentioned
Salary	Rs 1.5 - 3.0 Lakh/Yr
Industry	BPO / Call Center
Functional Area	Technical Support / HelpdeskCustomer Care Executive (Call Centre)
EmploymentType	Full-time

Job Description

Handling customer technical support cases through phone and email submission
Updating the company website with tech tips and brief documents
Evaluating system potential through assessing compatibility of new programs with existing programs
Improving existing programs by evaluating objectives and specifications, reviewing proposed changes and making recommendations
Maintaining system functionality by testing computer components
Achieving computer stem objectives through collecting relevant data, identifying and evaluating options and suggesting a course of action
Maintain client confidence by keeping their information confidential
Preparing reference material for users by drafting operation instructions

Job Location: Teleperformance, Mansarovar, Jaipur
Start Date: 02-Jan-2020
End Date: 23-Mar-2020

Keyskills :
specifications email hardwaresupport printersupport evaluation laptops components workstations remotedesktop options drafting antivirus technicalsupport instructions nortonghost stem testing blackberryenterpriseserver egha1@teleperforman

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Technical Support Executive

Job Description

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