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| Job Location | Jaipur |
| Education | Not Mentioned |
| Salary | Rs 1.0 - 2.5 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Service (Domestic) |
| EmploymentType | Full-time |
Greetings from Amazon!!Excellent Opportunity to start your career with Amazon for Work from Home customer service profiles.Kindly apply as we have limited opportunities for the Location Of Mohali, Lucknow, Jaipur and Delhi NCR.For more Details Connect HR Tanvi -7249902050We are inviting you to explore the Customer Service opportunity with Amazon .If you are flexible to work in 24*7shifts (including night shifts), possess good computer knowledge and have communication skills with the zeal to excel! We are looking for YOU!Eligibility Criteria:Candidate must be a resident ofChandigarh/Mohali/Jaipur/ Lucknow/ Delhi NCRor willing to relocate, Minimum qualification should be 10 + 2, Comfortable working in 24/7 shift (Include Night Shifts)Virtual Customer Service Associates - Work from Home (Chat Process)Salary Details-1.69 LPA to 2.04 LPAAdditional Benefits OfferedZeta Meal Card - INR 1100/month i.e. 13,200/- PANight Shift Allowance - INR 150/Night (if applicable)Overtime Allowance as per company policyInternet Reimbursement - Upto INR 1250 PMEach employee and their dependents (Spouse and 2 Children) are covered up to Rs.500000 under the floater benefit schemeCustomer Service Associate- VCS- India:Virtual Customer Service (VCS)- It is aWork from Homemodel for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality.You will receive 6 weeks of mandated online training, either trainer-led or group-based, which will allow you to meet your new team virtually and learn together on how to offer the best customer service experience.Knowledge & Skills RequiredDesired skills:Action oriented, self-disciplined and organizedEffective time management skills and ability to prioritize work time to ensure productivity and department standardsAbility to communicate clearly with both internal and external customersGood comprehension skills - ability to clearly understand and address customer issues appropriatelyGood composition skills - ability to compose grammatically correct, concise, and accurate written responsesAbility to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet ExplorerGood typing skillsPreferred Criteria:Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead.Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivityShould ensure Work-like environment with no disturbance during the work hours.The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service.Regards,Tanvi AgarwalTHR Recruitment Team
Keyskills :
typing communicationskills typingspeed taskdriven bpo chatprocess graduate vcs workfromhome oncentrix fresher