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| Job Location | Jalandhar |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Aviation / Airline |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
The primary function is to strategize, design and deploy all initiatives to promote sales of current Non Air products in the assigned territory. This role will also be responsible for all strategic, operational and administrative issues of this territory and Profit & Loss (P&L) account of the branch. The incumbent will be responsible for maintaining relationships with the suppliers and Corporate & Retail clients. All people management activities of the branch also fall under the ambit of this roleThe duties will include: Business development & Sales Planning in consultation with Top Management. Distribution of product information among Agents / Corporate Houses to help generate Sales. Devise strategies to achieve periodic Sales targetsPrepare periodic sales reports (e. g. DSR, WSR, P&L report, etc. ) and submit to Head Office through MIS. Delegation of duties and responsibilities among the branch executivesCustomer relationship managementAdministrative control over the branchRegulation of credit control to Agents/ Corporate/ Retail CustomersAll crisis management activities at the branch (related to both clients and staff)Fulfilling various Head Office (HO) requirements (e. g. outstanding debtors report, Punctuality report, Cash Verification report etc. )Rate negotiation with service provider (airline / Hotel / Transporters)Supervise and control sales conversionsMaintain profitability of the branchBuilding PR with principals (Airline / Hotels / Agents / Transporters)Regular market research to keep track of the market and competitive trendsPeople Management including recruitment and selection etc. Responsible for creating a congenial work environment at the branch and leading various team building initiativesResponsible for training of the branch executives about the new and existing STIC Travel Products/ Services, new promotional schemes for the suppliers etc. Adherence to STIC Travel group s policies and code of conduct while carrying out the responsibilities. Objectives of the role/ KPI This role will be measured on achieving successfully the following results:Financial Branch profitabilityIncreasing market shareCost control / effectivenessPercentage targets achievedCustomer Client Retention RateCustomer feedback and complaints about the branch dealingsProcess Attrition rate at the branchTimely fulfillment of HO requirements (such as submission of reports / information etc. )Compliance of business activities with marketing policiesTimely submission of reports and accuracy of information contained in the reportsEffective market coverageNumber of visits to the out- station branchesBudget Responsibility This role is responsible for the marketing budget including all expenses related to the execution of the activities described above (sales and marketing, travel and conveyance, training and development, etc. )People Responsibility This role is responsible for the entire team working in the respective branch namely Team Leader, Sales Executives (Travel Consultants), Office attendants and Branch Accountant. ,
Keyskills :
insurance marketing target sales eoplemanagement creditcontrol costcontrol salesplanning codeofconduct marketingbudget marketresearch clientretention businessdevelopment crisismanagement teambuilding