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Job Location | Jalandhar |
Education | Not Mentioned |
Salary | Rs 1.5 - 2.5 Lakh/Yr |
Industry | Cement / Building Material |
Functional Area | General / Other Software |
EmploymentType | Full-time |
# DOCUMENTS SCRUTINY of Client, POLICY SERVICING, CLAIMS, CUSTOMER HANDLING, CASH MANAGEMENT, BRANCH MANAGEMENT, RENEWALS COLLECTION AND GREVEINCE HANDLING etc. # Data entry and preliminary underwriting of New business files. # Cheque receipting of renewal and new business. # Coordinating with the Hospitals for the Medical reports. # Verifying and filing of the dishonor cheques. # Data entry back up for Distribution operations. # Verifying and dispatching of new business and service documents. # Discrepancy handling of new business files and FSP. # Supporting the Sales as well as Ops.Team handling Customer service on daily basis and supporting with them. # Keeping the TAT with the correct limit, Helping and Guiding our BOEs in Key parameters of Efficiency Index through our Quality Performance. # Coordinate with Divisional Office for the Effective and On time Issuance. # Scrutiny of proposer form and verify the document like ID proof, Address proof, Age proof, income proof Benefit Illustration, cheque etc. # Timely revert on every mail came from HO, sales person or client. # Maintaining Various Types of MIS like chq bounce, daily login, pending cases, undelivered Policy Bond etc. # Looking Renewal calling directly to client and sales person and update remarks in system as well as in excel those renewal not come. # Follow up with sale person till issuance of policy, if any medical case calling to customer for Medical appointment. # Handling walking customer query regarding policy renewal, loan, surrender of policy, partial withdrawer, etc. # Retain customer those coming for policy cancelation, surrender of policy or free look cancelation. # Take sales person training regarding documentation, any new process launched, form filling, renewal feedback etc. # Looking financial activity like fresh login receipting, renewal receipting both chq and Cash and carefully deposit in bank, Maintaining courier bill, tea bill etc. # Any non-medical requirement came in fresh application form follow up directly with client or sales person. # Looking Agent application Form Login, booking exam in system ,Print Hall ticket of IRDA exam and Maintaining R&R and EMS Register of PFA , training to Development Manager for Agent application process. # Process all Policy servicing request like Name change, nominee change, Bank details change, revival policy etc. # Handling training to New join BOE, mail mark to sales team for Pending MIS , Renewal pending cases , RTO policy document cases etc. ,