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Job Location | Jalandhar |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Responsibilities:Manage all day to day activities (administrative and functional) conducted at the Visa Application Centre which involves:o Document scrutiny & verification for visa processingo Handling cash & bank related transactions if assignedo Maintaining & recording all application data in a timely and accurate mannero Ensuring all administration & logistics of passport delivery to consulate / applicant / logistics company etc.Conduct regular Audits for all processes & implement all new process rollouts or changes.Identify incorrect or incomplete information by regular quality checks thereby ensuring accuracy of the visa application.Ensure regular Error Monitoring - To monitor track and reduce the number of errors every month, within acceptable limits. Maintain & improve level of customer & mission satisfaction by enhancing procedures and continuously innovating methods to increase productivity and cost effectiveness. Ensure that the Teams are aligned & contribute towards achievement of parameters enlisted in the Team Objective Tracker.Maintain adherence to the Service Level Agreements s for all processes and ensure adherence to Standard Operating Procedures, manuals etc. without any deviation. Ensure that the Teams are mentored & work towards adherence of all SOP s/ processes, required to be complied with, from an Organizational & ISO perspective. Ensure compliance with VFS Global defined principles, policies & procedures as applicable to the role.Maintain high standards of ethics, integrity and compliance with corporate procedures.Ensure that the entire process is completed within the mandated Turn Arou,
Keyskills :
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