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Customer Service Representative

1.00 to 5.00 Years   Jodhpur,Other Rajasthan   14 Nov, 2024
Studybase Tech Pvt Ltd
Job LocationJodhpur,Other Rajasthan
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Customer Service ExecutiveStudybase is looking for a passionate and experienced individual to join us as a Customer Support Executive. Responsible for contacting customers and responding to their requests in a professional manner. Main goal for this role is to ensure excellent customer satisfaction to the customers. In addition to this, candidate should have good listening skills with the ability to complete the required tasks simultaneously.Responsibilities Understanding the products and services provided by the company. Supporting the customer through an email ticketing system and phone calls. Resolving customer complaints and queries. Providing the new employees with training sessions for enhancing their skills. Offering exceptional customer service and satisfaction. Following up with customers for any further information. Taking feedback from the customers. Contributing the work to the companys knowledge base. Maintaining a healthy relationship with the clients.Job Types: Full-time, PermanentBenefits: Provident FundSchedule: Day shiftEducation: Higher Secondary(12th Pass) (Preferred)Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred)Language: English (Preferred) Hindi (Preferred)Work Location: Remote,

Keyskills :
Customer SupportClient Relationship ManagementEmail Ticketing SystemPhone CallsResolving ComplaintsTraining Sessions

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