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Account manager

1.00 to 6.00 Years   Kakinada   17 Jan, 2024
ENVICARE TECHNOLOGIES PRIVATE LIMITED
Job LocationKakinada
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaInvestment Banking / M&AFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    • Collecting relevant information about customers behaviour and analysing the data to track new opportunities
    • Acting as a representative of the client inside the organisation to ensure client satisfaction
    • Providing updated information to the client about new products or services to make upsells
    • Collaborate with sales team to identify and grow opportunities within territory
    • Preparing analytical reports about the progress of customer relationships and presenting them to the management
    • Handle inquiries and requests from customers and address their needs
    • Stay on top of accounts, making sure they receive services that are within their budget and meet their needs
    • Meet regularly with other team members to discuss progress and find new ways to improve business
    • Generate progress reports for clients and senior leaders within the organization
    • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
    • Operating as the lead point of contact for any and all matters specific to your accounts
    • Building and maintaining strong, long-lasting customer relationships
    • Overseeing customer account management, including negotiating contracts and agreements to maximize profit

Keyskills :
account managementassistant account manager

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