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Front Office Associate

0.00 to 1.00 Years   Kanpur   18 Sep, 2019
Hello expert services Hiring For Hello expert services
Job LocationKanpur
EducationNot Mentioned
SalaryRs 50,000 - 1.0 Lakh/Yr
IndustryChemical / Plastic / Rubber / Glass
Functional AreaFront Office / Receptionist
EmploymentTypeFull-time

Job Description

Urgently required a female candidate for Front Office Associatework - To receive the customer with a pleasant smile and wishthem. To attend telephone calls politely and preciseadhering to telephonic .

      To receive the customer with a pleasant smile and wish them.
      To attend telephone calls politely and precisely adhering to telephonic etiquette.
      To perceive if the client is a new client or an old client (Already registered).
      EDD management during registration
      To get the information about purpose of visit and guide them to the concerned Consultant & department.
      To give the registration forms and help them to fill and guide them.
      To collect the reference letters if any and shall duly informed to marketing team through email / phone.
          To make an entry of the referred client
          To receive the customer with a pleasant smile and wish them.
          To attend telephone calls politely and precisely adhering to telephonic etiquettes.
          To perceive if the client is a new client or an old client (Already registered).
          EDD management during registration
          To get the information about purpose of visit and guide them to the concerned Consultant & department.
          To collect the reference letters if any and shall duly informed to marketing team through email / phone.
          To make an entry of the referred clients name and address in the computer.
          To make a note on the form and in the computer if the client referred was the primary consultant or a reference letter from other sources.
          To check whether the client has filled all relevant data in the registration form.
          To collect the fees for registration and prepare the receipt and handover to them.
          To give the registration card to the client.
          To see if the client is a new client or an old client (Already registered.),
          To capture the source of awareness of the customer
          To guide the visitors to the concerned room / departments.
          To answer various queries of the customer
          To maintain Consultants.
          To prepare the Daily statistics report
          To maintain relevant registers in their respective areas.
          To maintain proper decorum during working hours as per company standards.
          To collect service feedback form from the customer
Salary : As per candidates current or last salaryIndustry : Chemical Functional Area : OtherRole :OtherEmployment Type: Full Time, Permanent

Keyskills :
billing onq credit housekeeping lodging oomsdivision frontoffice propertymanagementsystems roomsdivisionmanagement guestservicemanagement frontdesk yieldmanagement conciergeservices openinghotels

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