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| Job Location | Kanpur |
| Education | Not Mentioned |
| Salary | Rs 1.5 - 3.5 Lakh/Yr |
| Industry | KPO / Analytics |
| Functional Area | Operations Management / Process Analysis |
| EmploymentType | Full-time |
What you will do: Resolve Customer queries and Complaints Troubleshooting of technical issues related to customers services Assist the customers on queries regarding their Products and Services Ability to analyze information and evaluate results to choose the best solution and solve problems Ensure that appropriate steps were taken to resolve customers problems and providing feedback accordinglyEvaluate error on audits and conduct remediation training with associatesEssential Skill Set Required:Good communication and interpersonal skillsAbility to quickly and efficiently assimilate process knowledgeProfessional in conduct/behavior, appearance and communicationUnderstanding of web technology and cable setupMust be reliable in terms of attendance and timingCTC- 15K- 35KVenue:-GALAXY RESOURCE PVT LTD2nd Floor PC Jain Building,Near Levana suites, 18, Madan Mohan Malviya Marg, Lucknow, Uttar Pradesh 226001CALL- 9129138049 ,8188998866 /99HR - DISHA SINGH
Keyskills :
communication insurance attendance documentation remediation quality kpo bpo troubleshooting pooperations processanalysis customerrelations identifyingissues researchinformation informationprocessing internationalcallcenter