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| Job Location | Kanpur |
| Education | Not Mentioned |
| Salary | Rs 1.0 - 1.5 Lakh/Yr |
| Industry | IT - Software |
| Functional Area | Customer Service (Domestic)Customer Care Executive |
| EmploymentType | Full-time |
Telecaller(Female)Job DutiesTakes incoming customer calls, processes sales, and accepts payment for products and servicesMakes outgoing customer calls or cold calls in order to sell products and servicesAnswers questions about product specifications and pricingUpsells customers to larger products, more extensive packages, or higher priced servicesExplains product pricing and negotiates bulk or package pricingAccurately and efficiently enters customer information into company databases for mailing and billing purposesProcesses credit card payments and troubleshoots any issues that may ariseMaintains a list of potential leads and follows up with those customers by making subsequent sales pitchesAssists sales colleagues with arranging meetings and sales calls with customersContacts customers in response to correspondence or feedbackMonitors order status to ensure that clients receive orders in a timely mannerInvestigates unfilled, misplaced, or misdirected orders and resolves customer issues as necessaryMay specialise in inbound or outbound telemarketing or in sales for a particular industryTelecaller(Female)Skills and QualificationsGraduation must, Marketing and Sales Skills, Verbal Communication, Telephone Skills, Interpersonal Communication, Customer Service Skills, Attention to Detail, Ability to Track Leads, Accuracy, Patience, Motivation, High Energy, Ability to Meet Goals, Data Entry, Product Knowledge, Organisation.
Keyskills :
telecallingustomerfocusservicecustomerserviceoperationscustomerproposalscallcentervoicequalityorientationvoiceserviceexcellencemanagementcustomer