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ASMSCV

6.00 to 10.00 Years   Kochi   20 May, 2019
Mahindra business & consulting services pvt ltd
Job LocationKochi
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

  • Develop S1T Micro Level Strategy for the Region to ensure a concrete path towards achievement of the targeted volume and market share
  • Identify Model-wise & geography-wise opportunities in the dealerships and make the business profitable
  • Execution of plans for channel network expansion there by ensuring increased Volumes & Market share
  • Executing various schemes, promotional activities, pricing of vehicles for the region there by ensuring competitive advantage
  • Ensure process improvements using various initiatives in order to drive customer & dealer satisfaction
Experience6-10 Years experienceIndustry PreferredAutomotive (Preferably in Customer Care)QualificationsBE/B.Tech & MBAGeneral RequirementsKnowledgeProducts, Customer Profiles & Service Processes: He must have very good understanding of M&M Products & their Right Applications, Customer profiles their requirements & operating economics, end-to-end processes in Service and understanding of troubleshooting of M&M Products; |AND|Strategic Levers: He must have very good understanding of Strategic Levers of his cluster to develop Business Growth Strategies;KYC Know Your Customer: He must know his Dealer Principals (DPs) & Dealer-GMs-Service inside out & personally. And thru his actions, he must display his care/concern for themSkills: Customer Handling Skills, Strong Decision-making skills, Analytical Skills, Networking Skills, Interpersonal & Negotiation Skills, Strategic Thinking, Prioritization SkillsAttitudes: Self Motivated, Willingness to learn, High Adaptability, Deal with complexity & ambiguity effectively,

Keyskills :
customercaretroubleshootinggeographystrategyadaptabilityeconomicsecisionmakingnetwkingnetwkexpansion

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