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Assistant IT Admin

1.00 to 10.00 Years   Kochi   22 Jul, 2026
Elance Learning
Job LocationKochi
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT Services & Consulting
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Department: Information TechnologyReports To: IT Manager / Head of ITEmployment Type: Full-TimeJob SummaryWe are seeking a proactive and detail-oriented IT Assistant to support the day-to-day operations of our ITinfrastructure. The ideal candidate will provide technical support to staff, maintain hardware and software systems,assist with network administration, and help ensure the smooth and secure functioning of all IT resources within theorganization.Required Skills & QualificationsBachelors degree/Diploma in Computer Science, Information Technology, or related field (or equivalentpractical experience)13 years of experience in IT support, system administration, or a related role Basic understanding of networking concepts (LAN/WAN, TCP/IP, DNS, DHCP) Familiarity with Windows/Linux operating systems Good troubleshooting and problem-solving skills Strong communication skills and ability to explain technical issues to non-technical staff Ability to prioritize and manage multiple support requests Knowledge of antivirus, firewall, and basic cybersecurity practices.Preferred / Good To HaveExperience with cloud platforms (Google Workspace, Microsoft 365) Familiarity with helpdesk/ticketing toolsKey Competencies Attention to detail Reliability and accountability Customer-service orientation Ability to work independently and as part of a team Willingness to learn new technologies Department: Information TechnologyReports To: IT Manager / Head of ITEmployment Type: Full-TimeJob SummaryWe are seeking a proactive and detail-oriented IT Assistant to support the day-to-day operations of our ITinfrastructure. The ideal candidate will provide technical support to staff, maintain hardware and software systems,assist with network administration, and help ensure the smooth and secure functioning of all IT resources within theorganization.Required Skills & QualificationsBachelors degree/Diploma in Computer Science, Information Technology, or related field (or equivalentpractical experience)13 years of experience in IT support, system administration, or a related role Basic understanding of networking concepts (LAN/WAN, TCP/IP, DNS, DHCP) Familiarity with Windows/Linux operating systems Good troubleshooting and problem-solving skills Strong communication skills and ability to explain technical issues to non-technical staff Ability to prioritize and manage multiple support requests Knowledge of antivirus, firewall, and basic cybersecurity practices.Preferred / Good To HaveExperience with cloud platforms (Google Workspace, Microsoft 365) Familiarity with helpdesk/ticketing toolsKey Competencies Attention to detail Reliability and accountability Customer-service orientation Ability to work independently and as part of a team Willingness to learn new technologies

Keyskills :
IT supportsystem administrationnetworkingtroubleshootingcommunication skillsantivirusfirewallprioritizationcybersecurity

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