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Job Location | Kochi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Banking / Financial Services |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
Job Summary:This position will operate/support the Global Audio and Video Conference Service.The primary function is maintaining the operational stability of the Global Audio and Video conferencing systems / process.Daily duties will include resolution and follow up of reported issues and maintaining service level agreements across the service offering. A key responsibility will include day to day interaction with the Audio and Video Managed Services providers (VMS), at the time of this writing PGi and BT respectively.The core videoconference services are provided by the VMS through call initiation and level 3 support.Additional responsibilities will include:
Keyskills :
all routingservice deskaudio masteringroot causedata networkproblem solvingmanaged servicesvideo conference