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Guest Service Manager

2.00 to 5.00 Years   Kochi   20 Feb, 2023
Hyatt
Job LocationKochi
EducationNot Mentioned
SalaryNot Disclosed
IndustryHotel / Restaurant
Functional AreaCustomer Service (International)Sales / BD
EmploymentTypeFull-time

Job Description

    You will be responsible to assist with the efficient running of the department in line with Hyatt Internationals Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Service Manager is responsible To assist the Front Office / Assistant Front Office Manager in managing the guest service department as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing and controlling the Concierge operation and administration.Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Manager - Concierge or Guest Service Manager. Should be a holder of the Clefs dOr. Good problem solving, organisational and interpersonal skills are a must.,

Keyskills :
customer servicedocumentationguest service

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