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Job Location | Kochi |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Oversee work of front desk personnel such as guest relation officers to ensure that they receive and greet guests properlyAssist during the check in and check out processes to ensure that all associated activities are handled flawlesslyCreate and implement staff schedules to ensure that no station within the hotel is left unmannedMake reservations for guests over the telephone or in person and instruct staff members to handle follow up dutiesAssist with cashiering functions by providing insight and support in handling bookkeeping activitiesAct as a first point of contact for inquiries regarding events at the hotel and ensure that appropriate measures are taken to direct them to in-house event managersAssist guests with special requests such as booking extensions and supervise front desk officers to ensure prompt fulfilment of special requestsOversee the work of housekeeping staff and control room and supplies inventoryDeal with complaints and suggestions according to set hospital policies and ensure business retentionCreate and maintain professional liaison with vendors and suppliers to ensure prompt delivery of supplies and maintenance equipmentDirect guests to areas within the hotel such as lifts, restaurants, gyms or swimming poolsJob Type: Full-timeSalary: 15, 000.00 / monthFood and Accommodation will be provided by hotel,
Keyskills :
accountsfilinghousekeepingmailsafetyfrontdeskbookkeepingontrolroomateliaisonprofessionalliaisonguestrelationsetfoodhotelpromptcontrolvendhospitalbusinessswimming