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| Job Location | Kochi |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Network / System Administration |
| EmploymentType | Full-time |
Firewall Change Manager Role Specific SkillsAccepts, prioritizes, and categorizes firewall change requests.Experience on Firemon Security Manager.Obtains authorization for submitted firewall change requests from the Chemours stakeholders/Change AuthorityEnsures post review of exception changes to evaluate if the firewall change addressed a real or a perceived exception conditionUtilizes the Firewall Change Management reporting system to monitor and track changesIdentifies firewall change requests that have not been acted upon in a timely manner and takes appropriate actionEnsures that firewall changes are communicated in a timely and adequate mannerCreate and distribute firewall change management reportsReviews all implemented changes to ensure that they have been carried outCloses firewall change requests, by working along with the implementation teamShould be ITIL V3 Foundation certified, ITIL intermediate certification will be an added advantageShould have sound knowledge of ITSM tools such as Service Now, Easy Vista, CA Service DeskGoal 1- Make sure the firewall rules are simplified and 2- That all firewall rules have a EV/Firemon # proving it was installed legally and we have record of the approvals.Mandatory Role specific skillsStrong practical knowledge of network concepts including DNS, DHCP, VPN, network protocols, cloud technologies, router & switch configuration, firewall configuration and performance tuning, preferably as an architect / engineer.Strong Communication SkillsStrong knowledge on Palo Alto Firewalls.Acting as a Single Point of Contact ( SPOC ) for customer on Firewall Change ManagementShould have good understanding of the organization s firewall security requirements to prioritize s work accordinglyCollaboration and Coordination with internal (Wipro) and customer teams to process firewall changesManaging customer escalations and participating on bridge calls as needed during US business hours8-10 years of overall experience, 6-8 years of Domain specific experiencePresenting weekly, monthly analysis for monthly reporting and SLAsAbility to accurately define a client issue and interpret and design a resolution based on deep product knowledgeKnowledge of industry best practices and Guidelines for Enterprise SecurityKnowledge of ITSM knowledge (Service Desk, Change Management, Incident Management, Problem Management)Mandatory certifications: Any Firewall certification, ITIL certificationAdd on certifications: Certification in other Network security technologies, CISSP, PMP, SABSA, TOGAF etc., Mandatory Skills: Palo Alto Networks - Firewalls-L3 Desirable Skills: ITIL Change Mgmt-L2 Language Skills: English Language-L2
Keyskills :
v3 foundationchange requests network securitychange management performance tuningincident management management reportingswitch