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Student Support Admission Officer

2.00 to 4.00 Years   Kochi   03 Sep, 2023
Job LocationKochi
EducationNot Mentioned
SalaryRs 2.5 - 3.5 Lakh/Yr
IndustryEducation / Training
Functional AreaCareer / Education Counselling
EmploymentTypeFull-time

Job Description

    Job Title: Student Support & Admission OfficerPurpose of the SSAO role:The Student Support Admission Officer (SSAO) is responsible for counselling, enrolling, onboarding and offering overall delightful journey to the students.
    1. Contribute towards revenue generation by working on the sales targets, by selling/up-selling/cross-selling the companys exclusive range of educational courses to the existing and prospective students and parents through personal counselling, telephone calls and emails and other means of communication.
    2. Ensure collection of outstanding fee from parents within the specified time.
    3. Ensure a smooth student journey from start to end at Aakash Institute by taking care of associated administrative activities.
    4. Ensure a delightful customer service experience by developing a strong rapport with the Student & Parents and, addressing their concerns by offering a quick resolution.
    5. Ensure adherence to internal processes and compliances.
    6. An ability to handle students and parents in a calm, empathic & patient manner, along with strong sales persuasion skills.
    7. Proficiency in Microsoft Office and writing emails, & comfortable while working on software related to Sales & Services.
    8. Fluency in communication of English and Regional language.
    Experience:
    1. Previous experience in counselling of educational services.
    2. Previous experience of Business to Customer (B2C) sales across industries.
    Interested Candidates can whatsapp their CVs athidden_mobileor send your CV at hidden_email

Keyskills :
telesalesinside salesb2c marketingtelemarketing

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