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ABFL-Collection Manager-Mortgages-Lucknow

3.00 to 6.00 Years   Lucknow   21 Jun, 2022
Aditya Birla Management Corporation Pvt Ltd
Job LocationLucknow
EducationNot Mentioned
SalaryRs 3.5 - 5 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaInvestment Banking / M&AFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    4) KEY RESULT AREAS:WRITETHE KEY RESULTS EXPECTED FROM THE JOB AND THE SUPPORTING ACTIONS FOR EACH OF THESE KEY RESULT AREAS (FOR A MAJORITY OF JOBS TYPICALLY THERE COULD BE 4- 7 KEY RESULT AREAS)-MAXIMUM 10 KRAS CAN BE UPDATEDKey Result Areas (Max 1325 Characters)Supporting Actions(Max 1325 Characters)Manage the collections process at a Location / City level, streamlining operations and working to minimize the costs of default and bad debt
    • Achievement of desired Collections Efficiency
    • Monitor customer accounts delinquent in the city / cities managed, identifying and flagging likely cases of default or delayed payment
    • Work with non-performingdelinquent borrowers to create optimum recovery solutions.
    • Ensure that all documentation related to the collections process is maintained in accordance with internal norms and regulatory requirements.
    • Respond to customer complaints regarding the collections process, taking steps to ensure a satisfactory outcome for both ABFL as well as its customers.
    Trail UpdatesEnsure that all collections attempts are recorded as Feedback Trails on the Collections Management System.Utilization of Collections ToolsThorough understanding of Collections philosophy in each Delinquency stage / bucket and usage of appropriate collections tools including not limited to legal actions, settlements, restructuring etcAudit100% compliance to Collections Process detailed in the SoP.Qualifications:Any Graduate

Keyskills :
settlementslegal compliancecollection management

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