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| Job Location | Lucknow |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Retail |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Highest level of customized and personal customer service possible to individual shoppers
Provide welcoming, personal, professional service to all Customers at all times
Ask questions, investigate preferences, listen to customer, make the experience interactive
Suggest group of appropriate products and/or colors to meet and exceed customers needs
Try and educate the customers and create different looks for the customer, and encourage the customer to do so as well
Assist customers with product/services selection and information
Become trusted consultants for Beauty shoppers and give them an enhanced buying experience
Demonstrate effective communication skills, the well- executed and expedient application of makeup to achieve the look the Customer desires
Inform customers of programs or offers in the Beauty Category
Obtain Customer data for Beauty Addict clients
Follow- up, follow- through with customers and keep commitments in order to maintain strong relationships
Motivate the customer to visit the store often and make purchases frequently by driving the relationship with their clients
Be informed about products/company information/store information and convey to the customer accordingly
Listen well and communicate clearly
Practice current good counter practices
Maintain the appointment levels, contribution to sales, conversions
Focus on increasing the IPT and Avg Bill Value
Encourage customers to share feedback and reviews online, post pics post makeovers if possible
Be in touch with the respective Brand staffs to understand from them the new launches
Maintaining Work Environment
Keep self updated on latest style and fashion trends
Actively participate in cleaning displayer units, tools, and testers throughout the day, and more thoroughly at night to prepare for next day s business
Maintain a clean and organized work area.
Maintain tester units in proper schematic order.
Clean or replace any broken or damaged products
Maintain proper placement and condition of merchandise on counter, in stock room and maintained areas.
Inform management of any store maintenance issues
Inform management of any Health and Safety issues which might lead to accidents
Administrative Assistance Activities
Complete assigned projects such as counting expiration dates, batch codes on products, compiling information on RTV s of testers
Complete appropriate Customer correspondence as required.
,Keyskills :
customer service managementeffective communication skills customer datacustomer service customer handlingservice management commu