GM operations

Job Description

Job Title:Operations Hotel/ Manager/Assistant Resort ManagerJob Location: Uttrakhand (Kausani or Nainital), Orrisa (Puri), Tamil Nadu (Ooty) Hotel & ResortProperty or Anywhere in IndiaCompany Name: Janardan Farms and ResortsWeb Site: www.janardanresort.inJob DescriptionOperations manager is expected to run the resort & hotel on his own calibre by coordinating with all thedepartments, room boys, cooks Resort manager has to operate from his place of posting and following the instructions from theLucknow head office. Resort manager need to have high self-confidence to achieve the desired level of professionalism inthe management of the resort and should not indulge in any experiment with our system. He shouldbe confident with his managerial abilities and ultimately leading to running of the Resort. He should be able to appoint the staff for running the resort looking into the viability factor, aftergetting approval from head office. Resort manager must possess communication skills in terms of the ability to negotiate, convince,self and influence professionals, corporate employees and/or hotel guests You need to ensure that the commitment with the guest are met at all levels right from start to endof their visit. Customer service/ Guest relations - a proactive attitude with guests is needed & the ability to dealpromptly with any issues as and when they arise. Meet/greet guests on arrival and transfer them to/from accommodations. Health and safety checks- regular checks to be carried out in line with our company standards &procedures giving a very clean atmosphere in rooms, restaurant and in Kitchen. Completion of all relevant paperwork accurately and promptly. Responsible for safekeeping & recording of all payments from guest. Plan and promote new scheme/ program for customers. Facilitate the efficient and effective resort rooms operation. You have to source the kitchen stock and ensure that wastage is within permissible limits. You have to ensure that all the norms of resort and kitchen operation are followed without violatingthe local administration and local Thana /LIU norms. Foreign guest check in/check out procedure are followed as per the local by laws. Confident, friendly, flexible and enthusiastic with a good sense of humour. Committed to achieving excellent customer service. Good time management and organisational skills. Ability to self-motivate and to work without supervision. Experience of team management and staff motivation. Management Experience of working within the Hotel industry. Able to work well under pressure. Good team player. Excellent written and spoken English Good knowledge of common IT programmes, including EXCEL, WORD, and email. Driving Licence.Education Background Required: UG in Hotel Management or equivalent. (Can be relaxed for Applicant having adequate experiencein his previous job profile)Desired work experience: Minimum 3-15 years experience in overall management of hotel in totality.OR Minimum 3-year experience in overall management of restaurant/event management/kitchenhead/Customer Relationship Management.Company Profile:Janardan Farms and Resorts: Established in 2010, Janardan Resort is owned and operated by Janardan Farms and Resorts LLP. We strive to be the best provider of lodging in PAN India Basis having own properties at various location Pan India.We are at present operating the following property: Janardan Resort Pangot Janardan Resort Churani Janardan Resort Kausani Janardan Resort Munsiyari. Janardan Resort Puri Janardan Tea Resort Ooty Janardan Guest house Lucknow Janardan Homestay BhubaneswarRecruiter:Name:AWANISH RAIAddress: Janardan Farms and Resorts LLP537/181, Dilkush Market, Lucknow, Uttar PradeshEmail Address: hr@janardanresort.inTelephone: - 6388908361,8217023916

Keyskills :
communicationcommunication skillsbusiness developmentproject managementadministrationhotel managementcustomer relationshipmanagementteam management