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Hiring for Call Center

0.00 to 3.00 Years   Lucknow   28 Jun, 2019
Galaxy Resource Pvt Ltd Hiring For
Job LocationLucknow
EducationNot Mentioned
SalaryNot Disclosed
IndustryKPO / Analytics
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

There are a number of duties and responsibilities which have to be fulfilled by a KPO and they are as follows:

  • The person has to monitor the random calls daily for the reduction of number of mistakes or errors and for better performance as well.
  • He or she has to carry out many professional services, like legal services, business research, management consulting and financial analysis.
  • He or she needs to handle all the complex customer queries, complaints, issues and questions calmly.
  • It will be the responsibility to improve the quality, escalating sales, efficiency, and high speed.
  • It will be needed to inspire and motivate the staff by providing the bonus, rewarding schemes, etc
  • He or she has the responsibility to maintain the coordination with supervisors, team leaders, people in charge, and other individuals to collect information.
  • He or she has to oversee the performances of the employees perfectly so has to make an examination of the performance statistically.
  • The duty includes managing the daily tasks and work of the KPO perfectly.
CONTACT US - 7905624178 ( PRIYANKA )

Keyskills :
consultingsalesmanagementresearchanagementconsultingprofessionalservicesprofessionalnegligencepleadingslegalserviceslegaldocumentpreparationperformancedocumentreviewpacerlegalissuesbonusdocumentdraftingbusinessbusinessresearch

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