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| Job Location | Lucknow |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Recruitment Services |
| Functional Area | Allied Health Services |
| EmploymentType | Full-time |
Job Description Hi We are hiring for the position of Patient Care Counselor for a leading Healthcare Company . Role Objective: To counsel patients in doctors clinic and enroll them in patient support programResponsibilities: * Screening of the Patients in the selected Doctors clinic using a screening questionnaire * Counselling patients and enrolling patients using a written consent form * Briefing the patient on the benefits of the program (home drug delivery, home administration & care & signing of the consent form) * Coordinating with the nurse & the customer care executives for home delivery & home care. * To deal with customer registrations * Organizing visits with the patients requirements and liaising with logistics team members * To ensure accurate data entry within IT systems * Ensuring that the relevant benefits are executed as per the program scheme. Manage entire related coordination with external parties and Patients to ensure that the benefits have been received * Patient follow-up as per program needs * Carrying out the visits as assigned and being punctual Qualifications: Minimum: Any graduate in life sciences preferably B. Pharma Experience Required: * 0-4 years * Experience in patient counseling will be an added advantage Personal Skills & Qualities: * An excellent ability to work in a high pressure and fast paced environment. * An ability to use own initiative to deliver results. * Excellent telecommunication skills, which help to present a strong professional image and generate an immediate personal credibility with customer,
Keyskills :
patientcare sales communicationskills customersatisfaction dataentry customercare lifesciences drugdelivery highpressure personalskills patientcounseling ep ting patientsupp behavi altraining