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Regional ManagerCollections RMU

1.00 to 2.00 Years   Lucknow   27 Feb, 2020
HDFC Bank Ltd
Job LocationLucknow
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

  • Process Management & Re-engineering: Ensure that the processes are adhered across the collections unit as prescribed without any deviation or delay Ensure periodic review of processes handled at the central and location process team towards removal of redundancy and automation of processes.
  • Set metrics across process and review periodically for improvements / changes bringing in more effectiveness and efficiency.
  • Evaluate new areas of exposure in allocation process and bring in control measures to address the same.
  • Audit Interface: FPR for the region during internal audit by coordinating with the audit team to provide all data points and details/files required.
  • Responsible for reverting to audit exceptions highlighted, coordinating with all stake holders to collate feedback and revert to the audit team.
  • Process enhancement/changes to be incorporated basis audit exceptions highlighted to ensure similar exceptions are not highlighted again.
  • Manage ORM, SOX & Statutory audits.
  • FPR for the region, ensure requirements raised are addressed to within the time frame provided.
  • Manage the deliverables as per ISO requirements across the locations under your purview and ensure nil non-conformities.
  • Ensure response to all issues/lapses identified satisfactorily.
  • People Management Ensure highest standard of integrity within the team Provide direction to the team to ensure constant evolvement of talents, improve productivity, bring out innovative ideas to change the effectiveness of the entire team Motivate the entire team to ensure an eye for details for every reviews done, thereby ensuring exceptions identified correctly and highlighted.
  • Ensure that back up is created and always available citing contingency.
  • Productivity tracking and monitoring of TAT for Bank officers & ADFC Staff.
  • Ensure that the team is attending at least 2 HR training in a year Clear definition of goals for employees in units with goals in terms of targets, personal improvement and Process management.
  • Effectiveness and Efficiency Work towards automation/digitization of processes involved ensuring reduction of manual intervention and redundancy.
  • Risk categorization of existing agencies to ensure risk based review mechanism, thereby increasing efficiency in covering all agencies/vendors multiple times across the year.
  • Generate triggers across different data cuts to highlight trend based exceptions and accordingly identify exceptions and highlight the same to the line seniors for action Understand the objective of the adhoc requirements and complete within the crunched timelines according to the sensitivity of the requirement.
  • Work towards increasing the advanced analytical and decision making skills of team members so as to ensure they are proficient in creating key metrics and waterfalls for each process.
  • Effective liaison with the internal and external bodies.
Skills
  • Sales and Influencing Skills
  • Banking Product & Process Knowledge
  • NRI Product and Regulatory Knowledge
  • Planning and Organizing Skills
  • Communication
  • Knowledge of Competition & Current trends in financial Industry.
QualificationsGraduation: Post-Graduation: Certifications: AMFI Certification IRDA Certification NCFM Certification (Optional) CAIIB (Optional) Internal Certification (NR Modules),

Keyskills :
sales marketing businessdevelopment target retail keymetrics internalaudit peoplemanagement corporateliaison processmanagement tatementsofworksow

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