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Sales Support Executive

0.00 to 3.00 Years Lucknow,Other Uttar Pradesh 12 Nov, 2024

Job Location	Lucknow,Other Uttar Pradesh
Education	Not Mentioned
Salary	Not Disclosed
Industry	BPO / Call Center
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Position: Support and Sales ExecutiveExperience: Fresher to 1 YearShift: Night Shift (Training during Day Shift; Rotational Shifts post-training as per client requirements)Location: Lucknow MahanagarKey Responsibilities Customer Support: Respond to customer inquiries via calls, emails, or chat, providing prompt and efficient solutions to resolve issues. Sales Assistance: Assist potential clients by providing product information, addressing concerns, and driving conversions. Relationship Building: Build and maintain strong relationships with clients to ensure satisfaction and repeat business. Documentation: Record interactions, issues, and resolutions in the CRM system for future reference and quality control. Follow-up: Conduct follow-ups with clients to ensure satisfaction and resolve any ongoing issues.Requirements Education: Graduate degree in any field preferred. Experience: 0 to 1 year of experience in customer support or sales roles. Skills: Excellent communication skills in English (both verbal and written). Strong problem-solving abilities. Ability to manage and resolve conflicts effectively. Basic computer knowledge and familiarity with CRM tools is a plus.Availability: Willingness to work night shifts post-training and rotational shifts as per client needs.Benefits Competitive salary package incentive Comprehensive training during day shifts to ensure smooth onboarding. Opportunity to grow in a supportive and professional environment.,

Keyskills :
Basic computer knowledgeExcellent communication skills in EnglishStrong problemsolving abilitiesAbility to manageresolve conflicts effectively

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Sales Support Executive

Job Description

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