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| Job Location | Lucknow |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Technical Writing |
| EmploymentType | Full-time |
Technical WriterTechnical Writer X - Analysis Lucknow, Uttar PradeshFRESCHESOLUTIONS IS LOOKING FOR A TECHNICAL WRITER IN LUCKNOW, INDIAFRESCHE Solutions helps companies align IT with key business goals to increase financial performance, improve market competitiveness, remove risk and add value. We re - host, re - write and re - architect business - critical applications where needed, and in the process, we future - proof their IT. We can t be the absolute best if we don t hire the absolute best! We are always looking for highly motivated, energetic, creative individuals who work well in a fast - moving team environment and are committed to excellenceAbout YouFresche Solutions is looking for people with initiative, creativity, and flexibility who possess a drive for continued professional learning. If you are the kind of person who enjoys being part of a team, rolling up your sleeves and contributing to overall team success then we would love to meet you!Scope of the PositionThe Technical Writer will maintainthe set ofdocumentationfor Fresche Product suite. The set of documents include User Manuals, Tutorials and InstructionGuides as well as the Online Help.Essential Skills and CompetenciesYou are a main contributor to the overall company profitability through customer satisfactionYou are responsible for helping customer use our products on their own, with least requirement of assistance from the Support staff.You are responsible for identifying any short comings in the existing documents and ratify them with the help of the Technical staff.Most of the documentation is carried out using Microsoft Office. However, for maintaining the Online Help, Adobe Dreamweaver and Adobe Fireworks is used. In addition, preparing and refining images, screen shots, icons and logo are also part of the responsibility.Knowledge of MadCap Flare would be a big plusMicrosoft Office (Word, Excel, PowerPoint)Outlook Email or equivalentHands on experience with an HRIS or HRMSFluent in English, written and spoken. You are responsible for maintaining top class quality of documents / Help in terms ofremoving any ambiguityor difficulty in understanding in content provided for various documents.Successfulapplicants will have the following education, skills and competenciesBachelors Degree in Communications or Business - related field. Advanced MS Word, PowerPoint and Excel Skills3 - 7 years of professional experience as a Technical Writer with Software / IT industryOrganization skills and ability to prioritize multiple tasksVery good analytical skills, and a penchant for learning new things Team player who conveys a positive and receptive attitude, influential, approachableResilient and adaptable to a changing work environment Must be self - motivated, resourceful and possess strong initiativeStrong communications skillsReliable with patience and professionalismPossess cultural awareness and sensitivityThe use of good judgment and good interpersonal communication skills Proven attention to detailDeveloped analytical and problem - solving skillsExercises confidentiality and discretionTechnical Writerwill have to interact with the teams across the globe to gather information about the product changes and keep the Technical documentation up - to - date.,
Keyskills :
editing documentation dobefireworks madcapflare onlinehelp contentmanagement customerrelations organizationskills culturalawareness analyticalskills microsoftoffice communicationskills