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Cluster Manager

5.00 to 7.00 Years   Madurai   18 Jun, 2023
ADITYA BIRLA SUN LIFE INSURANCE COMPANY LIMITED
Job LocationMadurai
EducationNot Mentioned
SalaryRs 6 - 10 Lakh/Yr
IndustryInsurance
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    JOB SUMMARY :-Manages a large cluster, collaborates with the objective to support and contribute to bank strategy, achieve operations excellence, ensure systems are deployed and help build the channel WITHIN the company guidelines and the achieve business targets.KEY RESPONSIBILITIES:-- Relationship Management with the Circle Head, Circle Business Managers, Segment Heads and Branch Heads With the advent of cluster formation relationship management with the Branch Heads in order to achieve business targets and builds a progressive partnership with the bank.- Provide inputs to the CRM and make plans for achievement in order to support and contribute to Bank Strategy.- Periodic Analysis of the performance, Counsel and Mentor performance, Conduct Fortnightly PRPs with the RA and ASMs and Facilitate performance management.- Co-create and implement recognition platforms in order to build a capable and motivated team in the Bank resources.- Liaise with training team and circle trainer, ensuring product training departed to all sellers including Bank resources.- Daily updates in alignment with Clusters of focused business parameters-Business Plan, Branch Seller Activation and persistency and thereby tracking the performance in all the vectors.- Ensuring Branch visits to the top branches, whose %ge achievement on budget is lower than the smaller branches, and come out with the strategy.- Deploy the BOLD system to own team and ensure that the system requirements are met in order to ensure that the relationship is productive and mutually beneficial and compliant with all regulatory requirements.- Driving the Vision and ensuring the highest usage of LMS activity by the team.- Deploy and monitor implementation specifically Bank staff contests/R&R in order to accelerate revenue generation with the Channel.Effective Management of Customer:1 Complaints incidence rate (complaints per 000/ NOP issued YTD2.Total Leakage / Cancellations percentageKey competencies/skills requiredRelationship, Leading people, Effective Management of Process

Keyskills :
team handlingindividual developmentexecutive development

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