HR Specialist - Operations

Job Description

As a Global HR Operations Specialist at EG, you will play a key role in supporting the end-to-end employee lifecycle processes across multiple countries. Your responsibilities will include:- Case Management & Support: - Respond to global HR inquiries from employees and managers via ServiceNow. - Monitor and manage service ticket queues and ensure timely resolution of cases.- Employee Lifecycle Transactions: - Execute HR transactions related to onboarding, offboarding, job changes, and transfers. - Enter, validate, or approve employee data updates in the HR system.- HR Documentation & Compliance: - Create and issue legal and official employee documents such as offer letters, employment certificates, NDAs, and other formal communications. - Maintain proper documentation and ensure secure archiving of employee records.- Data Management & Quality Assurance: - Perform regular audits and data quality checks to ensure system accuracy and compliance. - Proactively resolve discrepancies and improve data integrity across systems.- Learning Management System: - Assist in the coordination and system updates of training and development programs. - Ensure employee learning records are accurately reflected and reported.Qualifications Required:- 2 years of experience in core HR operations.- Experience working in a global company with strong English communication skills.- Solid knowledge of HR legal and compliance requirements.- Hands-on experience with HRMS tools such as Workday, Oracle, or similar.- Proficiency in Microsoft Excel and Word.- Experience in employee lifecycle management.- Familiarity with generating HR reports (e.g., headcount, attrition).- Ability to adapt quickly to changing processes and technologies.About EG:At EG, we develop software for our customers to help them focus on their profession. Our industry-specific software is built by peers from the industry, backed by the scale of EG for stability, innovation, and security. With a global workforce of 3000 employees, we have a people-first culture fostering innovation, collaboration, and continuous learning. Join us in creating software that works for people, not software that makes people work.Additional Company Details:EG is a thriving global workforce with 3000 employees, including an 800 strong team based in Mangaluru, India. The company promotes a diverse and collaborative team environment that values mutual respect, inclusion, and open communication across regions and cultures. Opportunities for skill enhancement through cross-functional projects, learning platforms, and internal career mobility are provided. Work alongside experienced HR professionals and supportive colleagues who are committed to knowledge sharing, coaching, and helping you succeed. Flexible work arrangements are promoted to maintain a healthy work-life balance. As a Global HR Operations Specialist at EG, you will play a key role in supporting the end-to-end employee lifecycle processes across multiple countries. Your responsibilities will include:- Case Management & Support: - Respond to global HR inquiries from employees and managers via ServiceNow. - Monitor and manage service ticket queues and ensure timely resolution of cases.- Employee Lifecycle Transactions: - Execute HR transactions related to onboarding, offboarding, job changes, and transfers. - Enter, validate, or approve employee data updates in the HR system.- HR Documentation & Compliance: - Create and issue legal and official employee documents such as offer letters, employment certificates, NDAs, and other formal communications. - Maintain proper documentation and ensure secure archiving of employee records.- Data Management & Quality Assurance: - Perform regular audits and data quality checks to ensure system accuracy and compliance. - Proactively resolve discrepancies and improve data integrity across systems.- Learning Management System: - Assist in the coordination and system updates of training and development programs. - Ensure employee learning records are accurately reflected and reported.Qualifications Required:- 2 years of experience in core HR operations.- Experience working in a global company with strong English communication skills.- Solid knowledge of HR legal and compliance requirements.- Hands-on experience with HRMS tools such as Workday, Oracle, or similar.- Proficiency in Microsoft Excel and Word.- Experience in employee lifecycle management.- Familiarity with generating HR reports (e.g., headcount, attrition).- Ability to adapt quickly to changing processes and technologies.About EG:At EG, we develop software for our customers to help them focus on their profession. Our industry-specific software is built by peers from the industry, backed by the scale of EG for stability, innovation, and security. With a global workforce of 3000 employees, we have a people-first culture fostering innovation, collabor

Keyskills :
HR OperationsMicrosoft ExcelMicrosoft WordData ManagementComplianceHR Reports