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Reservation Associate

3.00 to 8.00 Years   Mangalore   27 Nov, 2023
RISEOM TOOL CRAFTS PRIVATE LIMITED
Job LocationMangalore
EducationNot Mentioned
SalaryRs 3.5 - 7 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaF&B ServiceHousekeeping
EmploymentTypeFull-time

Job Description

    Hotel Reservation Agents are responsible for fulfilling reservation requests based on room availability and customer preferences. Typical sample resumes for Hotel Reservation Agents describe duties like handling correspondence, sending confirmation emails, verifying customer information, collecting payments, promoting hotel facilities, and answering to customer inquiries. Hotels hire candidates displaying throughout their resumes very good communication skills, attention to details, accuracy, customer service orientation, and computer literacy. No academic training is required for this job and most Hotel Reservation Agents hold a high school diploma or the equivalent.Analyze all guest and travel agent requirements through telephone and emails and recommend suitable options for all customers and assist to confirm all reservations.Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations.Assist to make all room reservations and ensure maximize room revenue for all and ensure all reservation detail update on all computers within required operating procedures.

Keyskills :
patienceticketingupsellingdata entrycustomer servicetelephone etiquettereservation systemsmulti-taskingitinerary planning

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