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Job Location | Mohali |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
Operating Systems (OS) installation / re- installation, upgrades and patches for desktops Troubleshoot Network connectivity (LAN) issues and knowledge of cabling standards Installation of desktop, and other hardware Software installations such as MS- Office, Acrobat Reader, mail client, antivirus, etc. Configuration of Print devices (network and local) on desktops Co- ordinate with vendors for support Help build the site knowledgebase by recording relevant calls details. Escalate calls to technical specialists on time to enable closure within SLA Knowledge of MS Office, MS Outlook, Internet Installation of updates / patches / bug fixes of internal applications. Remotely Branch Support
Keyskills :
troubleshootingnetworkingjavausinessstudiesitservicemanagementmsoutlookitservicesmsofficecustomerrelationsitinfrastructure