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Associate & Sr. Associate - Internal Operations

0.00 to 5.00 Years   Mohali, Chandigarh   30 Sep, 2021
Job LocationMohali, Chandigarh
EducationNot Mentioned
SalaryNot Disclosed
IndustryNBFC ( Non Banking Financial Services )
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Profile Associate & Sr. Associate - Int OperationsExp. 1+ yrs Job Purpose:- Will be superuser for different third party apps to solve queries of clients and internally, analysis the different apps on multiple factors including cost and implement best apps for clients and for internally. The successful candidate must be self-motivated, disciplined, an excellent communicator, and possess superior skills in WindowsDuties & Responsibilities:-

  • Understanding the clients requirements and delivering our software solutions to facilitate this
  • Follow the standard process and best practices
  • Manage the provisioning process, including the creation of groups/users, and any other areas that require modification
  • Deliver end user training to clients, which may include technical personnel, senior executives and administrative staff
  • Maintain a high level of process quality and consistency as well as an excellent relationship with the clientile
Key Skills:-
  • Track record of managing multiple projects under tight deadlines
  • Strong interpersonal skills, conducive to team development
  • Works independently, has good judgment and consistent follow-through
  • Troubleshooting on QBO/QBD and different software s from functionality perspective
  • Familiarity with QBO/Expensify/Bill.com
  • Comfortable in their interaction with board members and executives
  • Ability to communicate technical concepts in simple of terms
  • Strong written and verbal communication skills
  • Training will be provided for the right candidate
  • Graduate/Post Graduate (Preferably Commerce)
,

Keyskills :
end user traininguser trainingprocess qualityteam developmentsoftware solutionscommunication skillsinterpersonal skillsverbal communicationtrainingsoftwareanalysisprovisioningcommunicationadministrationUser Manual DevelopmentUser Analysis

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