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| Job Location | Mohali |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Management Consulting / Strategy |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
A Customer Service Representative must haveOutstanding verbal, written and listening skills (Hindi/ English) Understands details of several functions to provide quality service Basics of excel, MS Word and Power Point Carefully write/ type messages to ensure professional tone Assist customers via email or chat JOB DESCRIPTION:Handle queries and complaints of customers related to Uber services Transaction handling Services, Problem Solving Efficiency Numerical Ability, High level of accuracy Energetic, friendly and approachable individuals who that understand the importance of great customer service Responsible to deliver high quality and productivity results that meet the identified targets Ability handle tough situation with customer Strong ability to multitask and take fast decisions independently Maintains composure and patience with customers Correctly follow and implement different quality standards/ definition documents,
Keyskills :
customerservicesalesbillingaccountsproblemsolvingservicequalityqualitystandardsbpoitesustomerrelationshighlevelofaccuracyexcelpowerpointnumericalabilitychatexcelemailnumericalpowerpoi