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Job Location | Mohali |
Education | Not Mentioned |
Salary | Rs 2.0 - 3.5 Lakh/Yr |
Industry | IT - Software |
Functional Area | Technical Support / Helpdesk |
EmploymentType | Full-time |
- Provide product related support to ship/office staff.-Provide support to users related to IT hardware and software, through phone, web, WhatsApp & email.- Update and manage problem tickets appropriately- Occasional travel/sail required for onsite implementations on vessel or office.- Provide trainings/demonstrations of company products to international clientele.- Training for use of application to ship/office staff.--------------Functional: Providing support to clients related to product, IT, hardware and software, Manage problem tickets, occasional travel/sail required for onsite implementations of product on vessel or office around the globe.
Keyskills :
supporthelpdeskmailsupportimplementationtechnicalcustomercarecloudservicestrainingdevelopmentproductsupport