Lead Data Analyst

Job Description

Roles and ResponsibilitiesJOB PurposeTo lead projects with business leaders and proactively provide technical and functional solution, recommendation, strategic plans, cost savings, business scope expansion. Also, provide analysis to make decisions, investigate into and drive improvement in variations to targets. Coordinate with multiple departments (India, US), meet with managers, and drive data collection processes. Develop, generate, and review presentations, dashboards, statistics, graphs, and numeric data. Role and Responsibilities / KRAs

• Professional experience of about 10 years in Business Analytics, MIS Reporting, Business intelligence, Data extraction & data transformation
• Leading projects with business leaders to proactively provide technical & functional solution, recommendations, strategic plans, cost savings, business scope expansion
• Proficient in big data management using Oracle DB, SAP Business Object, SFDC, data transformation, creating analytical visibility and develop visualization dashboards in Tableau/Spotfire/PPT
• Analytics & MIS Reporting - Well versed in creating Key performance Indicators, providing actionable insights, process Improvement, Consulting business models from operation and identifying the cost saving opportunity
• Project management - Good in end-to-end Project management with cross functional team, able to set work priorities and handle multiple projects in parallel.
• Demonstrate ability to independently identify and analyze business problems and recommended solutions through various approaches, tools and techniques.
• Develops problem solutions by describing requirements in a work-flowchart and diagram; studying system capabilities; analyzing alternative solutions; preparing system specifications
• Maintains quality service by establishing and enforcing organization standards.
• Participate in cross-functional meetings to resolve recurring operational issues.
• Understand problems and provide appropriate technical solutions.

Job Impact

• Senior management understanding of how the business is running
• Measurement and improvement of key metrics
• Increase in organizational productivity, capabilities and yield.
• Design and deployment of scalable MIS systems
• Process improvements

SUCCESS FACTORS

• Focused on the organization s aims and objectives
• Flexible around hours, timings, scope of work
• Energy for high pace and quality
• Appropriate to, and useful for, the stakeholders likely to use it
• Balanced giving a picture of what the organization is doing, covering all significant areas of work
• Robust in order to withstand organizational changes or individual leaving
• Integrated into the organization, being part of the business planning and management processes
• Cost effective balancing the information against the costs

Qualifications and Experience Requirements

• MBA in Finance
• BBA/B.Com/B.com Hons
• Worked at least 2 years with executive levels

KNOWLEDGE/SKILLS/ATTRIBUTES

• Expert level in MS Excel and Powerpoint
• Problem Solving
• Quality Focus and Attention to Detail
• project management
• process improvement
• Reporting and dashboarding skills (desirable: familiarity with PowerBI, similar reporting tools): designed/ produced monthly reporting pack that included multiple teams, and variety of metrics financial, operational, capacity, people, customer, etc.
• Analytics: deep-dive into and led improvement in specific metrics csat, utilization etc .
• Data management: worked with large data sets, databases (eg access, sql), designed data tables & data collection processes networking and multi-department coordination skills
• High energy, high flexibility around hours, timings, scope of work

Additional NotesInteractions / dependencies

• Internal - employees, managers and leaders of the Company globally
• External partners, stakeholders
• Primary all program / practice and support group teams and respective head of departments teams within the Company
• Secondary Company leaders

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Keyskills :
data managementcustomer relationscrmdatabase administrationemailhandle multiple projectskey performance indicatorsbig datacost savingcost savingsmis reportingdata collectiondata extractionbusiness objectequipment supplybusiness planningpro