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| Job Location | Mohali |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Education / Training |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
1. Achievethe CCC KPIs. ( Customer Satisfaction, First Call Resolution & Lost call Rate )2. Followall CCC processes. 3. Becomea Technical Support Expert through Self Training and learning on all Low VoltageFamily of Schneider Products i. e. LVP, FLV, CI & MV. 4. Developmentof knowledge database. 5. WorkClosely with Generalist & Level 2 team to provide a solution to customer inan efficient manner. 6. Handlethe Customer s Phone Call & e- mails flow;from internal/ external Customers. 7. Should be ready to work in Shifts. 8. Daily, weekly and monthly reporting of working to CCC Team Leader.,
Keyskills :
support reporting atisfaction customer technical database