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Job Location | Mohali |
Education | Not Mentioned |
Salary | Rs 1.0 - 4.0 Lakh/Yr |
Industry | BPO / Call Center |
Functional Area | Technical Support / Helpdesk,Customer Service (International) |
EmploymentType | Full-time |
Job DescriptionDear Candidates,Greetings of the day!We are looking for Tech. Support Executive profile. We are conducting walk-in interviews. Please find the details below.Job Responsibilities:Responsible for providing telephone and remote diagnostic technical support related to installation, operation, configuration, customization, performance, and usage of assigned products.Troubleshoot and resolve client tech issues related to computers, routers, and printers etc.Fixation of virus and malware intrusion etc.Experienced candidate should be aware of PPC calls, Pop Up calls,etc.Diagnosis & resolving of the hardware problems and troubleshooting.Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.Required skills:Voice support in international process.Ability to communicate effectively, both verbal and as well as written.Comfortable to work in 24x7 working environment.Excellent verbal communication skills and interpersonal skills.Exemplary customer service skills.Ability to handle demanding customers with patience and professionalism.Able to thrive in a fast-paced environment.*Immediate joiner are preferred.Qualification for the profile:10+2 / Graduation / Post Graduation.Experienced/Freshers can also apply.Previous customer service experience, especially in particular industry, preferred (for experienced).Location of the Job:MohaliWE Dont CHARGE FROM CANDIDATEThanks & Regards,Kanika ChauhanHR Executive PAB Consultants Pvt. Ltd.C-127 Ozi Gym Bulding Fourth Floor Phase 8 Industrial area MohaliContact/WhatsApp: 9646493358/ 0172-4023967 / 7079119323Email id:Contact@pabconsulttants.comWebsite: https://www.pabconsultants.com/
Keyskills :
networkingpopcommunication skillsfixationprintersdiagnosistroubleshootingverbal communicationtechnical support24x7emailrouterscustomer servicecustomer relationsvirusvoice supporthardwareppc