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Job Location | Mohali |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | ack Office Operations |
EmploymentType | Full-time |
Our esteemed International MNCs are urgently looking for Customer support executive for inbound international BPO processes in Chandigarh and Mohali location.Person shall be resolving queries of the customer through voice or email or chat process.Person shall be guiding and assisting the inbound callers.He/she should have empathy.He/she should have excellent English communication skills.Excellent communication skills - English (verbal/written).Internal team coordination over email/call.Basic knowledge of Excel.Handle the merchant escalations interactivelyPersonal Characteristics & Behaviour:Flexible to work in challenging work environment.Result OrientedMS Excel knowledge is a must,Resolve customer queries that a high standard of customer service is maintained. Handling Inbound & Outbound callsMaking follow-up calls and fixing appointmentsHandling the customer queries.Lead HandlingHandle Telephonic inquiriesMust have Good Communication Skills.*Must be comfortable for Calling.*Handling enquiries & coordinating/following up accordingly.*Good knowledge of MS-office & basic internet .Immediate hiring with interviews in process. He/she should be comfortable for rotational shifts. Cab facility provided for Chandigarh location.If interested, kindly share your fresh updated resume on priority at email : hr@enhanceplus.orgwith regardsSunilEnhancepluswww.enhanceplus.org7024139868
Keyskills :
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