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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Hardware / Networking |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
- Responsible for managing customer relationship and service delivery - Responsible for coordination of complete post- sales activities - Responsible for project management and service delivery through a team of engineers - Lead the customer support team assisted by support engineers - Responsible for tracking escalated customer service issues - Responsible for coordination with back- end team for new releases, issues and bug- fixes - Responsible for billing and payment collection from the customer - Must exhibit excellent presentation and communication skills ,
Keyskills :
customerservice servicedelivery projectmanagement paymentcollection communicationskills customerrelationship sales engineers management presentation communication ustomersupp supp tengineers ServiceLevelAg