Active Directory Technical Lead

Job Description

Share knowledge with other functional streams and Technology support teams. Prepare knowledgebase and prepare documentation on infrastructure and issues. Automate repetitive manual tasks. To evaluate the technology solutions delivered by Business and Design and Architecture team, develop acceptance criteria and process for the operability and supportability of the solutions. Highlight best practice and recommendation for the bank to leverage solution within SCB landscape. Business* Align with Engineering roadmap on each service on capacity, availability, and solutioning. Manage user escalation and provide solutioning on BAU issue. Good ITIL process understanding on Service management, Incident, Change, Problem, Patch management. Processes* To ensure processes, guidelines, procedures, risk management are in place and enforced for quality in installation, running, operating and support of all standard desktops and servers in both production and development environment Manage Incident, Change and Problem management.People & Talent * Collaborate with Project and Engineering team for new tools to be onboarded Communicate with MT level on the current progress of each incident and resumption stage Collaborate with Engineering team to build a roadmap and align with BAU Operational and framework. Risk Management* Review risk, OLA, SLA, RACI Review and manage any Risk raised against the team Audit engagement on the control effectiveness of Active Directory services. Governance * Attending CAB meeting, provide Change review and approve Change Regulatory & Business Conduct *
• Display exemplary conduct and live by the Group s Values and Code of Conduct .
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank s Conduct Principles : [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Our Ideal Candidate
• 8 - 10 years experience in managing and supporting Microsoft Active Directory 2012/2016/2019 with multiple domains and large user base including AD Cybersecurity.
• Strong technical knowledge of Azure AD, AZURE AD GPO, AD tools, AD DNS and Cybersecurity awareness.
• Working knowledge of Windows Server 2008 R2/2012 R2/ 2016 R2, Windows 7/10, Internet Explorer 8/11, DHCP, TCP/IP and associated networking skills.
• Strong PowerShell skills and must have a passion for the automations, development skills will be added advantage.
• Knowledge of Microsoft products in general and collaboration with Symantec Antivirus, BMC Patrol, Google Chrome and Remote Access Tools across platforms.
• Strong problem-solving skills and self-motivated. Good communication skills, interpersonal skill and ability to work effectively as part of a team.
• ITIL v3/4 and AGILE knowledge in Incident, change, Patch, Problem management.
• Cloud Azure platform services knowledge.
• AD security cyber-attack knowledge.
• Lead project deliverables and implementation.
• Good communication skills
• Experience to work in global support model
About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.Visit our careers website www.sc.com/careers ,

Keyskills :
sql serverjavacustomer relationscode of conductkeeping things simpleenvironmentsql