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Admission Counsellor

2.00 to 5.00 Years   Mumbai City   13 Sep, 2019
K J Foundation Hiring For VIBGYOR Group of Schools Malad E
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 3.0 - 3.5 Lakh/Yr
IndustryEducation / Training
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Primary Purpose: Be a participative member of the Relationship Cell to ensure effective and prompt communication to the prospective customers. Be an aid in creating value and augment the student admissions.Key Accountabilities/Activities:Primary responsibilities:

  • Be an active team member in achieving the annual admission targets & objectives in line with the Organisation Admission Target Plan
  • Adroitly enable the RE Cell team to enhance conversions from enquiries by enabling customers/parents relate to the value preposition that VIBGYOR brings for the holistic development
  • Promptly address, handle/re-direct queries with regards to child admission.
  • Make follow up calls on enquiries received through mails, telephone or walk-ins and ensure communication closure.
  • Ensure all admission enquiries are captured and updated on LMS (Lead Management Software)
  • Accentuate to the customers/parents the USPs of the organisation primarily; the curriculum and how it leads to holistic development of a child.
  • Ensuring the potential customers/parents are well sensitised on Sports and Performing Arts.
  • Counselling the potential customers/parents on the child psychology and how our VARK methodology of learning assists in childs development.
  • Educate the potential customers/parents on the options of board selection given to the child at VIBGYOR
  • Be an aid to the Child interaction and competency test process with the respective Coordinators and Centre Head where ever required.
  • Maintenance of the discovery room and ensure all customers/parents are given a tour of the discovery room at the time of admission enquiry.
  • Conduct Campus tour to all customers/parents for Experiential Marketing.
  • Assisting the potential customers/parents in selection of optional facilities like Bus, Canteen, PSA, Kids Club etc.
  • Support Marketing department initiatives at locations where the initiatives are planned in the form of Parenting Sessions.
  • Maintain relations with pre-school owners and cooperates
  • To maintain Parent - School relations. Develop personal rapport with parents and handle complaints, so that minimum escalations reach the Principal
  • Effectively handing existing parents queries basis the internal agreed turn-around time.
  • Scrutinise and maintain records and MIS for admission forms and documents.
  • Ensure admission kits are prepared as per the guidelines laid.
  • Ensure that all the relevant brochure /information are kept accessible for prompt distribution.

Keyskills :
marketing documentation sales elationshipmanagement employeereferralprograms customerrelationshipmanagement

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