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Adobe Campaign SuperUser(Certified)

5.00 to 10.00 Years   Mumbai City   30 Apr, 2020
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Responsibilities / Accountabilities

Understand the Adobe implementation and underlying data model

Help in setting up the data model and integration in Adobe Campaign during set up phase

Architect and design technical solutions as well as integrate and configure complex technology to drive multi-touch/multi-channel marketing, defined by the buyer s journey, using a global/regional demand center model

Impeccable time management and communication skills

Project and Client (Brand team) management experience is a must.

Front-end web app development., Client side and Server side JavaScript, CSS, and Responsive design, good understanding of SQL preferred

Demonstrated ability to understand customer needs and requirements; ability to proactively engage customer in the course of project management

Working alongside junior team members to aid internal growth and improve Adobe Campaign abilities

Solves issues from more junior members in the team using all functions of Adobe Campaign to set up, maintain and run multi-channel (email, SMS, In-app message, Direct Mail) campaigns in Adobe Campaign.

Escalates technical issues to Client IT and also directly to Adobe support, and owns them to resolution.

Supports UAT of new functions and raises IT Change Request requirements in consultation with global team into Client IT

Requirements
  • Bachelor s degree in business administration, marketing, computer science, management information systems, or related discipline, MBA is preferred
  • Should be a certified Adobe Campaign Business Practioner, Adobe Campaign Business Developer/Architect certification is preferred
  • Adobe Campaign (Neolane) or Adobe Campaign Standard preferred. Equivalent experience in Marketo, Eloqua, Unica, Exact Target or similar marketing automation platform may qualify
  • Scripting/Programming (JavaScript or other), SQL preferred
  • Good understanding on how Database works which can be leveraged for Email Marketing Programmes is a must.
  • Experience in managing data integration and data model with Adobe Campaign
  • Intimate knowledge of Email Marketing Best Practices and trends.
  • Minimum 5 years of Email Marketing Experience.
  • Minimum 5 years of experience of working on MOS products: particularly Word, PowerPoint, Excel Outlook.
  • Strong verbal and written communication skills
  • Excellent customer service skills and experience in customer facing role.
  • Able to work in a highly dynamic environment and able to multi-task.

Deep functional skills in all parts of Adobe Campaign.

Full understanding of all configuration options in Adobe Campaign.

Should have: Adobe Campaign developer certification

Experience building complex workflows in Adobe Campaign, includes new campaigns from nothing and also adapting complex existing templates.

  • Understanding of the data flows in Adobe Campaign, both automated and external data set imports.
  • Understanding of folder structure and the Adobe Campaign tree
  • Manage campaign typologies
  • Understanding of best practices using templates and personalisation blocks to minimize campaign set up time
  • Create and publish offers
,

Keyskills :
management information systemsweb app front endserver side client sideemail marketing team managementtime management

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