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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Recruitment Services |
Functional Area | Sales / BD |
EmploymentType | Full-time |
Here s what we believe in:We obsess over customer delightWe are out there to find an alternate way of doing e-commerceWe carry an attitude to develop a culture of learning and continuous improvement, both for people and processesOur goals will be ambitious, demand significant stretchWe believe in Uncomfortable TransparencyWe will always be respectful, empathetic and caring about the well-being of our teamsP&L ownership: Drive and ensure 100% achievement of the targeted sales numbers of the category. Ensure Profitability by negotiating the best category margins, securing marketing support from brands and focused on delivering the budgeted top-line and bottom-line.Business Development: Ensure that the best of brands are available on the platform, sign up missing brands in the portfolio.Assortment planning: Ensure we have a competitive catalogue compared to other players across brands and sub-categories. Work with the Catalogue team to represent the category in best way possible.Customer Experience: Anticipate and create solutions for customer pain points. Should be able to resolve customer escalation and deliver on the expected NPS for the category. Also look at minimizing returns and cancellations in the categoryCategory marketing: Create weekly, monthly, and quarterly calendars based on the events planned in Luxury. Have a joint marketing plans signed off with partner brands, execute the plan in coordination with internal teamOperational efficiency: Work with cross functional teams like CS, Logistics, Omni-channel, Finance to ensure a smooth functioning system and to be able to deliver on required set of parameters measured across each functionThe opportunities we us have are perfect for highly motivated and talented candidates.We are looking for candidates who have strong passion for customers, a high level of comfort with uncomfortable transparency, and a keen sense of ownership and drive to deliver results.Perks and Benefits ,
Keyskills :
joint marketingmarketing supportcontinuous improvementcustomer escalationsetsalesdemandfinancereturnsbenefitsmarketinglogisticscalendarscatalogueownership