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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | General / Other Software |
EmploymentType | Full-time |
Analyst - Service DeskRoles & Responsibilities color:black Help Desk 1) mso - bidi - font - family: Times New Roman ;color:black Guide users as perdocumented procedure 2) mso - bidi - font - family: Times New Roman ;color:black Password handling , accountreset , email Dos and Donts , handling customer personal information (such ascredit card and other identity cards) color:black 1) Relate error messages with respective hardware components andtroubleshoot accordingly2) Access in house tools to check health status for hardware components andmissing drivers color:black Operating System color:black 1) Perform appropriate troubleshooting for OS related bluescreenerror messages color:black 2) Authenticate and reset AD password / unlock the user account color:black 3) OS installation and interfaces for driver installation4) Guide users through all How Do I queries associated with AD linkedapplications color:black Outlook & other Client Applications color:black 1) Create profiles to helpwith Outlook issues2) Reinstall Outlook client based on the issue reported color:black color:black 1) Check users IP address , release and renew IP. color:black 2) Perform commands like IPCONFIG , PING , TRACERT , NETSH Total Experience In Years I hereby declare and confirm that all the information provided by me as a part of this application is true and correct to the best of my knowledge. I understand that any information furnished hereby if found untrue or with any mala fide intentions would result in loss of my candidature and further processing of the application.Join our global team and hone your skills to match with the digital pace,
Keyskills :
doscardshelpdeskmarmsopingemailhousecolcreditaccessoutlookhardware