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Analyst, Specialist, Operations, Account Services, Corporate Banking

2.00 to 3.00 Years   Mumbai City   05 Dec, 2022
DBS Asia Hub 2
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Key Accountabilities
      • Handling system maintenance for onboarding customers in corporate net banking system, Debit card system, collection system, Corporate UPI system etc.
      • Regulatory reporting & adherence to guidelines issued by RBI & other authorities.
      • Manage process risks & Management awareness of incidents
      • Ensure systems are geared as per business requirements.
      • Ensures High level of employee engagement
      • UAT for product enhancement & development in systems.
    Job Duties & responsibilities
      • Ensure timely and accurate delivery of customer onboarding and maintenance in online platforms.
      • Liaising with Product team/Branches/Risk team/Recon team/RM s etc for Smooth operations.
      • Own the Customer Transaction end to end
      • Open to work and perform in dynamic environment and under pressure situations, wherein individual skill combines with teams performance to determine the success of the unit.
      • Understanding & highlighting the risks in the process and work on process improvements
      • Handling various internal & external audits independently and keeping the unit audit-ready at all points of time.
      • Ensure that the Team and self KPI s and KRI s are managed and maintained as per the unit s expected standards.
      • Ensuring the transactions are done as per the processes and policies of the bank.
      • Capable of managing project level deliverables and targets
      • Ensuring all reconciliations are performed in timely manner
    Required Experience
      • At least 4- 6 years experience in banking
      • Self-motivated with good interpersonal and communication skills.
      • 2-3 years of Work Experience in handling the Operations (retail and corporate).
      • Should have handled Projects related to some kind of system implementation/migration.
      • Should have strong analytical & interpersonal skills
      • Handling all types of customer complaints, enquiries and Queries.
      • Excellent Client / Customer management skills, business orientation.
      • Be capable of ensuring smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis,
      • Should possess proven track record in working on projects.
    Education / Preferred Qualifications
    • Graduate / Post-Graduate with relevant work experience in working in the Corporate Account maintenance Unit.
    Technical Competencies
    • Good knowledge of Finacle Version 10.2 and above
    • Expert MS Excel capabilities/Qlikview/Data 360.
    • Good Computer Skills
    • Overview of systems used in Loan Operations
    Core Competencies
    • Process Management
    • People Management
    • Leadership Skills
    • Strategizing and problem-solving skills
    ,

Keyskills :
management skillsexternal auditsystem maintenancestatic data

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