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Applicants req. for- Relationship Banking Manager, Retail Banking/Mumbai

2.00 to 3.00 Years   Mumbai City   13 Feb, 2023
ICICI Bank Limited
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Role: Relationship Banking Manager Job Summary In our effort to be the Bank of Choice, we continuously strive to understand and serve the banking needs of our customers. The focus includes:
    • Offering solutions that are Fair to the Customer and Fair to the Bank
    • Offering 360-degree banking solutions that meet the needs of our customers
    • Constantly exploring emerging market opportunities, trends and changing with customer preferences
    • Build and offer suitable propositions to our customers
    • Deliver best in class service to our customers
    The Relationship Banking Manager anchors the above responsibility. While doing so, works collaboratively with different internal stakeholders to offer 360-degree banking. The incumbent is responsible for on boarding new customers and provide best in class service. Key Responsibilities
    • Acquiring and Onboarding New Affluent Customer to the Bank
    • Tap all customer acquisition opportunities of the branch through different channels like referrals, Data campaigns, cross sell etc.
    • Handle customer queries while on boarding, explore and fulfil the 360 degree banking needs
    • Regular engagement with newly acquired customers to service their banking needs during their different life stages.
    • To build a long-term customer relationship by offering a complete bouquets of products on Customer 360 opportunities and make ICICI their preferred Bank.
    • Ensure customers 360 Banking needs for full range of ICICI bank product is fulfilled through specific product sales teams wherever present
    • Well equipped with Banking processes and compliance parameters to deliver superior customer experience in each interaction and avoid any reputation risk.
    • Ensure customers are acquired in line with the KYC and other guidelines of Bank.
    Skills Required:
    • Should have an ability to build relationships with customers to fulfil regular banking needs
    • Orientation to learn about various products and financial offerings
    • Service and closure orientation
    • Confident and articulate in handling evolved customers
    ,

Keyskills :
market opportunitiescustomer acquisitioncustomer relationshipproduct salesbanking solutions

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