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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Media / Dotcom / Entertainment |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Designation : Application Support EngineerLevel : L1 and L2Experience for L2 : 4 to 6 years Experience for L1 : 1 to 3 yearsNumber of opening : 4Location : MumbaiRole : Implement, review and continuously enhances customer service strategies, procedures and programs to ensure prompt and effective resolution of all customer related issues and concerns.Technical skill sets includes: Telecom VAS.Implement service quality standards and practices in compliance with corporate standards, procedures and guidelines.Maintain permanent relationships with customers and successfully coordinates service delivery related functions.,
Keyskills :
sqlunixlinuxsql servertroubleshootingservice qualitycustomer serviceservice deliveryquality standardspromptcompliancedesignationHCAHPSCustomer SurveysService Recoveryapplication suppCustomer Satisfa