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APPLICATION SUPPORT SPECIALIST

4.00 to 8.00 Years   Mumbai City   19 May, 2023
HAPPY SQUARE OUTSOURCING SERVICES PRIVATE LIMITED
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 8 - 10 Lakh/Yr
IndustryPharma / Biotech
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

    URGENT HIRING for APPLICATION SUPPORT SPECIALISTEmail ID: hidden_email Contact : hidden_mobileExperience- More than 4 years of experience in software industry GraduatedImmediate JoinerResponsibilitiesProvide technical support for enterprise-level application systems Respond to general questions and trouble tickets in a timely manner Research, diagnose, troubleshoot, and identify potential solutions for how to resolve an issue Prioritize multiple open issues Document issue triage as troubleshooting progresses Follow best practices for change control of proposed solutions Document actionable bugs for engineering resolution Performing analyses on software application functionality and suggesting improvements Ensuring effective front-end and back-end functionality of applications Establishing the root causes of application errors and escalating serious concerns to the development team Providing front-end support to clients and colleagues in other departments.Experience working on the Zoho system and products.Requirements and skills:A bachelors degree in software engineering, computer science, information technology, information systems, computer engineering, or similarMore than 4 years of experience in software industry fieldDemonstrable experience as an application support engineer in a related field.Good communication skills.Highly proficient in spoken and written EnglishOpenness to work from home, BYOD policy applicableGood knowledge of front-end and back-end programming languages and databases, such as PHP and MySQLBasic knowledge of Database, SQL Queries and database administration tools like phpMyAdminKnowledge of Web platforms like WordPress and its administrationAbility to manage code migration, document configuration changes, and monitor performance.Exceptional ability to provide front-end support to internal departments and web-based clients.Advanced proficiency in determining the causes of application errors and repairing them.Ability to keep up with innovation in application design.Location: Work from HomeInterested candidates can apply along with their resume on the below mentioned email ID or whatsapp numberEmail ID: hidden_email Contact : hidden_mobile

Keyskills :
sql queriesu2022tbasic knowledge of databasefront-end back-end programming languagesphp mysqlweb platforms like wordpress its administration

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