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Job Description

Roles and Responsibility Strategy
• Exhibit qualities which demonstrate the group s strategy.
• To treat Customer s with Human touch and understand the importance at every business stage.
• To support strategic intent, on the growth of business, cross functional advantage, and work on cost efficiency.
Business
• To establish and maintain a close working relationship with the customers to ensure prompt and effective responses to the various business requirements, queries, and requests from them.
• To be aware of the business targets and ensure compliance.
• To own the business transactions of Clients and ensure completion at all levels/stages on a sustained basis.
Processes
• To ensure that all documents are accurately checked, processed, and released in compliance with statutory regulatory and internal operational instructions.
• Ensuring deals are being released as per the Departmental Operating Instructions manual, customer s instructions and within the timeliness and accuracy standards specified.
• To ensure transactions are handled with in the allocated approved limits at all times, on a continual basis.
• Continuous Improvement in Productivity to the standards prescribed for the Processes from time to time.
• Comply with Group Money Laundering Prevention Policy and Procedures to the extent applicable and reporting all suspicious Transactions to the Line Manager.
Document checking
• Strong understanding and application of ICC Rules
• Scrutinise documents against letter of credit and ICC rules and identify discrepancies
• Articulate discrepancies in a form easily understood by the client for rectification and provide suggestions where required
• Understand the workflow and prioritize transactions based on business and client request
• Acquire CDCS certification
• Follow PPG, DOI, country practices and SCB internal policies
• Retrieve the letter of credit from the DTP, enquire into available balance, past drawings, SHI etc
• Complete E-Doc check
• Effective usage of TD functionality for transaction monitoring
Negotiations
• Strong understanding and application of ICC Rules
• Understand the workflow and prioritize transactions based on business and client request
• Follow PPG, DOI, country practices and SCB internal policies
• Retrieve the letter of credit from the DTP, enquire into available balance, past drawings, SHI etc
• Effective usage of TD functionality for transaction monitoring
• Strong working knowledge on bills dispatch and Trade payment messages
Guarantee
• Strong understanding and application of ICC Rules including URDG and ISP
• Understand the workflow and prioritize transactions based on business and client request
• Follow PPG, DOI, country practices and SCB internal policies
• Effective usage of TD functionality for transaction monitoring
• Strong working knowledge on Guarantee text vetting, processing and claim handling.
• Acquire CSDG certification
People and Talent
• To ensure the team is well managed, planning for the day/week.
• To ensure planned leaves and enough back-ups created for seamless business delivery.
• To ensure on-going training for Staff on the DOI, process upgrades and deputing them for product related trainings.
• To ensure the motivation levels of the Staff is kept high always.
• To encourage Staff to participate in C3, CSR activities.
Risk Management
• Upholding the Values of the Group and Company at all times.
• Compliance with all applicable Rules/ Regulations and Company and Group Policies.
• To identify risk on a continual basis and derive mitigants on a sustained basis.
Governance
• Comply with Group Sanctions Policy and Procedures.
• Comply with Local Sanctions Policy and Procedures, if any.
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Trade Operations Team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] *
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
• To effectively manage key stakeholders, Country Offices, Regulators, Superiors, Peers, Subordinates.
Other Responsibilities
• To identify Continuous Improvement initiatives in simplifying the processes, procedures applying LEAN techniques.
• To identify standardization opportunities.
• To actively participate in the C3 initiatives.
• To enthusiastically participate in the Quality initiatives of the organization and achieve expected results in the work place.
Our Ideal Candidate
• Academic Qualification: BCom / MCom / MBA / BE with relevant experience of 8+ years
• Relevant Trade Certification such as CDCS, CSDG, CTF as applicable to the role.
• Trade Level II & III certification completion.
• AML & Sanctions Training, yearly certification.
Role Specific Technical Competencies
• Solve Problems Advanced
• Take the Lead Advanced
• Collaborate Advanced
• Communicate Advanced
• Achieve Results Advanced
• Deliver Sustainably Advanced
• Manage Conduct Advanced
• Manage Risk Advanced
• Product Knowledge Collection, LC, Guarantee & OAF Advanced
• Knowledge on SWIFT Gateway & Payments Advanced
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Keyskills :
customer relationstrade operationssalespersonal responsibilitycontinuous improvementfinancial markets