APPLY Now Business UAT Analyst

Job Description

Organization Description Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions all while ranking first in customer satisfaction.We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households. Employer Description JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants and employees religious practices and beliefs, as well as any mental health or physical disability needs. Job Description As a Business UAT Lead in the Card Pricing Product team, you will serve as the primary liaison between the Product Owner, Partner Products and Scrum Teams to analyze business requirements and produce testing documentation and execution strategy to support the Area Product. You will partner with the product teams to develop, customize, design, execute and drive the User Acceptance Test (UAT) that will deliver products that meet customer expectations and result in realizing the planned business value. Key Responsibilities:
• Demonstrate a strong understanding of Software Development Life Cycle, specifically QA processes and test methodologies
• Partnering with Area Product Owners and product team for ongoing refinement of product backlog and execution of the product roadmap
• Work with the Product Owners to ensure clear understanding of operational flows and customer experience expectations for UAT and end to end testing
• Quickly comprehend project goals/requirements and identify gaps or challenges
• Ensures quality acceptance criteria, including integration and negative testing, is written at all levels (initiative, epic, feature, story)
• Build and execute a comprehensive test plan while identifying and proactively managing issues and defects
• Analyze data to identify test cases/defects and aid in trouble shooting and problem solving
• Build and cultivate relationships with multiple diverse stakeholders across Chase
• Assist in the definition, documentation, and management of test strategies
• Effectively manage multiple streams of work and to deliver in a timely manner
• Partner successfully and proactively with other applications and products
• Provide leadership and mentorship to other team members
Qualifications:
• 8+ years of experience in user acceptance testing; knowledge of testing best practices and strategies with a proven track record of success delivering within an agile framework. Credit Card experience is a plus
• Deep understanding of automation testing tools, framework, execution and strategies
• Understanding of non-functional requirements that drive long term product stability
• Working knowledge of Agile processes, principles, and related tools (i.e., Confluence, JIRA, etc.)
• Experience writing SQL queries as well as automation scripting is preferred
• Excellent organization and prioritization skills
• Ability to thrive in a fast-paced, collaborative, and cross-functional environment
• Energetic self-starter with demonstrated ability to work independently and a focus on obtaining results
• Successful experience leading through ambiguity and ability to manage continuously shifting business priorities
• Sharp analytical and problem-solving skills with excessive attention to detail.
• Clear and concise verbal & written communication skills; able to present effectively to technical and non-technical staff, across many levels of the organization, influence varied stakeholder groups and synthesizing key messages for senior management
• Openness to an environment of active developmental feedback from peers and managers
,

Keyskills :
testing toolssmall businessdeposit growthlife cyclesql queriesbusiness loansuser acceptance testing