apply now Manager, Cash Operations

Job Description

Roles and ResponsibilitiesRegulatory & Business Conduct
• Display exemplary conduct and live by the Group s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Products-Cash Management Services
• Transaction Banking representatives
• Business RMs from all Segments- CCIB/ME/BB etc
• Clients of all segments.
Other Responsibilities
• To provide CMS related Services to Customers and to meet turnaround times as per the Service Level Agreement & productivity standards
• Organization of work flow to achieve maximum productivity.
• Handle staff referrals, customer enquiries, exceptions and irregular cases in accordance with agreed service standards.
• Monitoring all transactions to ensure obligations/payments duly met.
• Monitoring, timely reporting and taking corrective action of irregular items to facilitate early liquidation.
• Develop Train, Motivate and Educate Staff and Enhance morale of staff under direct control.
• Maintain data and statistics on performance of the team related to wholesale banking standards, customer information etc.,
• Comply and monitor Key Control Standards.
• Perform CRM checks as per schedule.
• Ensure filing of related papers and enable easy retrieval of records wherever required
• Responsible for Overall efficiency of the team
• Handle all issues arising of Legal & Compliance matters pertaining to transactions of the CPC
• Ensure no operating losses
• Ensure adherence to reporting schedules & escalate matters to superiors for advice.
• Ensure compliance with money laundering policies and procedures on an on going basis.
• Ensure strict implementation of Group policies on KYC
• Formulate recovery strategies, develop, maintain and test BC plan for their own functions in consultation with Country BCM
• Raise awareness within the unit
• To act as Checker for performing GL Reconciliation activities as per the CMO Recon Policy.
• Depending on the Size and Complexity a Big department can consist of two or more units.
• To act as Checker for the scanning activity on SSS system and ensuring timely scanning and authorization related to outward remittances.
• Prepare BCP documents for the unit. Conduct BCP testing for CMS Bangalore as per BCP calender and forward the test result to the Country BCM and obtain feedback from Country BCM.
• Ensure that following activities are carried out within your delegation accurately and on time
• To hear (voice recorder) and ensure that call back is taken as per laid down guideline
• Assist Business Unit Head in coordinating, driving and directing effective compliance and operational risk management at the business unit level
• To ensure Operational Risk policies and procedures and the Risk Management Framework are effectively embedded and communicated within the Unit.
• Assist in the identification of new business and regulatory risks and implement controls within the business unit to meet all regulatory and internal requirements.
• Ensure proper functioning of day-to-day controls, periodic monitoring activities and timely resolution of risk issues.
• Timely identification and escalation of risk issues.
Our Ideal Candidate
• Any degree and preference will be given to postgraduates.
Role Specific Competencies
• Indian FEMA guidelines with respect to Capital account transactions
• Cash Operations products
• FCY related products
• Domestic Payment knowledge.
About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 160 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we:
• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
• Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
• Flexible working options based around home and office locations, with flexible working patterns
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
• Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role youve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers,

Keyskills :
corrective actionoperational risk managementwholesale bankingrisk management frameworkoperational riskrecovery strategies