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| Job Location | Mumbai City |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Medical / Healthcare |
| Functional Area | Service / Installation / RepairSales / BD |
| EmploymentType | Full-time |
The position is for Delhi and Mumbai location: -Key Responsibilities: Perform as a front line engineer and provide support for all client technical needsProvide pre and post Installation support and coordination to end usersProvide technical assistance and instruction to personnel regarding equipment operation and maintenance. End to end responsibility for instrument installation, calibration, Inspection service and preventive maintenanceCollects detailed information, performs thorough analysis and relies on experience and judgement to determine the most effective method of resolutionManages escalated customer ticket in a timely and effective mannerResponsible for preparing and submitting service reports, preventive maintenance and installation documents as per the stipulated SLALiaison with the QA team to resolve customer queries and issuesPreferred Candidate:,
Keyskills :
customerservice management sales tat crm technicalassistance preventivemaintenance equipmentoperation qa analysis equipment inspection maintenance calibration instructing installation ateliaison ConsultantLiais